Shipping policy
Shipping Policy
Processing Time:
• Orders are processed within 1-3 business days (excluding weekends and holidays).
Shipping Rates & Delivery Times:
Standard Shipping (5-10 business days): $5.95
Delivery times may vary based on location and carrier delays.
Shipping Locations:
We currently ship to the U.S. only.
Tracking & Updates:
A tracking number will be provided via email once your order ships.
Lost or Delayed Packages:
We are not responsible for delays caused by the carrier.
If your package is lost, please contact us at Sunrai@outlook.com for assistance.
Returns & Exchanges:
Please refer to our Return Policy for more details.